Frequently Asked Questions


Why I haven't received email with my ID and password?

If you don't receive the registration email in 10 minutes, please check your junk/spam folder since some mail services sometimes mark our messages as a junk mail. If you think that the problem may be with your mail service then you could try using a different e-mail address (gmail.com, yahoo.com etc).

I forgot my password and need it emailed to me. Where can I do this?

If you forgot your password, go to https://findfriends.net/password , enter the email address you used to create your findfriends.net account and then click on the "Reset my password"

How long does it take to have my pictures approved?

Usually 1-2 hours is enough to approve your photo, but sometimes it takes up to 3-5 hours.
Photo Requirements:
✅ Clear face visible (front view, no obstructions).
✅ Only you on the photo – no other people.
✅ Casual clothing – no swimwear or underwear.
✅ No contact information – no emails, phone numbers, links.
✅ No explicit, provocative, or offensive images.
Strictly prohibited:
❌ Photos of other people.
❌ AI-generated or heavily edited photos.
❌ Erotic content (including lingerie, swimwear, or partial nudity).


Why can't I upload a photo?

Possible reasons and solutions:
Unsupported file format
→ Please use JPEG or PNG formats.
Missing storage permissions (Android devices)
→ Go to: Settings → Apps → [Your Browser] → Permissions → Enable Storage access.
Outdated browser
→ Update your browser or try accessing from another device or PC.

How do I turn on/off email notifications?

Click on "My settings" and follow the instructions.

How do I delete my profile?

Click on "Delete profile" and follow the instructions.

I've accidentally deleted my account. Can I reactivate it?

It is impossible to recover accounts once they have been deleted, so please be completely sure you want to delete your account before proceeding.

Can I send e-mail address or phone number in my messages?

You can send anything you like in your messages. But we recommend don't give out your contact information until you feel confident that someone is trustworthy. Use our internal messaging systems until you are ready for the next stage.

Is this site free?

The site is 100% free. All our services are free of charge.


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